Call center employees for APAC have filed a class action lawsuit seeking overtime pay reports the LaCrosse Tribune, "Former APAC Employees Sue Call Center."  The suit claims that the employees are required to log onto their computers before and after their shifts and during breaks to review frequently changing billing rates, equipment prices and repair policies so they can answer questions from client customers during their shift.  

The federal Fair Labor Standards Act and Kentucky wage and hour law require that nonexempt employees be paid for all hours worked over 40 in a week at a rate one and half times their regular hourly rate.

Lexington, Kentucky overtime lawyer Robert Abell helps indivdiuals and employees recover the overtime they've earned but not been paid; contact him at 859-254-7076. 

2 Comments
This is one of the reasons why some company looses their employees because of some problems regarding following the Fair Labor code.
by Philippine call center April 13, 2010 at 05:02 AM
Oh, that's ouch! Only, one and half times their regular hourly rate? Even if I am on their shoes, that is injustice. I mean, you will have to look at your health as well to be able to work well.
by Philippine call center April 12, 2010 at 01:20 AM
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