Usually, an employee's claim for disability insurance benefits will be submitted to an insurance company that has a conflict of interest, meaning that it must decide whether it has to pay benefits to a claimant. Insurance companies make more money when they collect premiums and do not pay claims. Since insurance companies exist to make as much money as possible, it is unreasonable to expect that the insurance company's appeal process will be fair and unbiased. If you have a claim for disability insurance benefits that is going through the appeals process, you should hire an experienced disability insurance benefits lawyer to help you.